Testimonials to Roots
At the end of every kitchen, bedroom and bathroom we install, we ask customers to complete a short satisfaction questionnaire to let us know how everything went. We use their feedback to improve what we do. You'll notice not all of these testimonials give us a perfect record because we're still not perfect. We keep trying though.
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| Where did you hear about Roots? |
|---|
| Recommended |
| Why did you choose roots as opposed to other suppliers? |
| Recommendation |
| What did you think of the sales staff ability? |
| competent, but found process a bit long winded |
| What did you think of the fitters ability? |
| Excellent |
| Did you encouter any delays? |
| Yes, with the ordering of everthing separately, delays waiting for phone calls + samples (turns out our answer phone was not working though!) |
| Would you recommend Roots to your friends? |
| Yes |
| Any other comments you would like to make? |
| Very pleased with the new worktop and especially the idea for a drawer - Most staff great to deal with and very helpful |
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