Testimonials to Roots

At the end of every kitchen, bedroom and bathroom we install, we ask customers to complete a short satisfaction questionnaire to let us know how everything went. We use their feedback to improve what we do. You'll notice not all of these testimonials give us a perfect record because we're still not perfect. We keep trying though.

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Where did you hear about Roots?
Recommended
Why did you choose roots as opposed to other suppliers?
Recommendation
What did you think of the sales staff ability?
competent, but found process a bit long winded
What did you think of the fitters ability?
Excellent
Did you encouter any delays?
Yes, with the ordering of everthing separately, delays waiting for phone calls + samples (turns out our answer phone was not working though!)
Would you recommend Roots to your friends?
Yes
Any other comments you would like to make?
Very pleased with the new worktop and especially the idea for a drawer - Most staff great to deal with and very helpful

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